Ecommerce Sales Representative

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Learn the electrical supply industry, and serve customers reaching us through our web store. You will work as part of an energetic, upbeat team focused on providing the best experience for our customers. As you become familiar with electrical products and how they function, you will have an opportunity to sell and grow your earning potential.

Position Description
This position is frequently fast-paced, and requires focus, accuracy, follow-through and motivation. The customer service rep will be able to efficiently process orders and returns. He or she will answer telephone and email inquiries related to order status, and will place calls to vendors to locate and expedite purchase orders. Over time, the rep will be able to help a customer through the entire sales process, advising on product selection and finding alternative solutions.

Successful Profile
The successful candidate has a passion to satisfy the needs of customers online in a friendly and efficient manner. He or she has an appealing telephone personality and a desire to sell. Technical aptitude or the ability to understand parts is important. This individual must be detail-oriented and quick-paced, as well as friendly and eager to assist. If you get pleasure from growing sales, building income and responding to customers' needs, this job might be a good fit for you. Experience working in a call center is helpful.

Basic Qualifications
  • Strong verbal and written communication skills
  • One year successful sales experience
  • High school diploma
  • Detail-oriented
 
Additional Preferences
  • Experience at a call center
  • Post-secondary education
  • Bi-lingual Spanish

Compensation
We are offering a competitive salary, based on education, experience, and skills. We also have a full benefit package including health insurance, dental, life, a 401k plan, bonuses and commissions.

Location
Kankakee, IL

Please send  a cover letter telling us why you think that you belong on our team along with your resume and salary expectations to: recruitment@gordonelectric.com. We look forward to hearing from you!